Privacy Policy

PRIVACY NOTICE

 

This page was last updated on 6th November 2019.   


Please read this privacy notice as it sets out how CBD Corporate Services Limited Dubai Branch and its affiliates (“CBD”) use your personal information. When you use our website, CBD shall act as data controllers who process your personal data.  If you have any questions about this privacy notice please contact us at enquiries@cbddubai.com or on +971 (0) 4 551 0677 before using this website. Our Terms & Conditions of Website Use explain the terms on which you are allowed to use our website www.cbddubai.com, which provides a gateway to our services and other useful information. 

 

CBD may change this privacy notice from time to time by updating this page. We recommend that you should check this page from time to time to ensure you are agreeable to any changes that may be made.  However, if these changes have a relevant impact on the way we process your personal data, we will inform you.

 

What is personal information?

 

Personal information” is information relating to an identified or identifiable individual which we collect when you use this website.  When using this website, it is important that you provide us with only your own personal information as required and ensure that the personal information you provide is accurate and up to date. Please note that you will be responsible for any inaccurate, third party or false personal information that you provide to us.

 

CBD does not knowingly collect information from persons below the age of 18 years (“Child”). If you are a Child, please do not provide us any information about yourself. 

 

What information do we collect?

 

When you use this website, and subject to your consent to the use of cookies as the case may be, please bear in mind that we may record:  

 


We do this by using cookies. See our Cookie Policy for more information on what a cookie is, how we use them on our website and how you can de-activate certain cookies.   

 

When you submit an online enquiry to request information from us, we will ask for the following information:

 

Once you submit information through our website, we will know who you are and you acknowledge that your activities on this website and information about you and your company may be recorded on our systems, which includes cloud-based systems.

This information is mandatory and is required to help us to respond to your enquiry.

You hereby agree with the collection of personal data as described above.

What do we do with the information we collect? 

We use this information for the purposes listed below:  

 

You acknowledge and confirm your acceptance for CBD to process your personal data for the purposes listed above.

Marketing


We would like to provide you with information about CBD’s services, and other information from CBD, which we think you may find interesting. We may send you such information by email if you agree we can or unless you have asked us not to do so (see below). 

We do not provide your personal information to external organisations in relation to CBD services without your explicit consent. 

If at any time you do not want your information used for direct marketing purposes by CBD, please contact us directly to unsubscribe from our marketing database

If you have received email marketing from CBD and decide that you no longer wish to receive marketing emails from us, you will be able to opt out of receiving further email marketing from us by following an unsubscribe link in the email, or by such other means as we may communicate to you.   

Retention of your information 

We only retain your personal information for as long as is necessary for us to use your personal information as described above or to comply with our legal obligations.

Where your personal information is processed with your consent (e.g. for the marketing purposes), such personal information is retained until you revoke the consent for such processing, or until the time limit dictated by law is reached.

Your rights, how to get copies of or amend the information we have collected and how make a complaint

You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you please make your request to CBD at enquiries@cbddubai.com.

You may oppose the processing of your personal data when there are legitimate grounds to do so, provided that there is no legal obligation for us to carry out this processing, and provided that this right of opposition has not been excluded by an express clause in the document authorising this processing. For the avoidance of doubt, processing for marketing purposes may always be opposed.

If you think any information held by CBD about you is incorrect, incomplete or is being processed improperly, please write to CBD as soon as possible and we will delete, block, correct, update or cease to process any information subject to the terms provided for by the law.

If you wish to make a directive about the handling of your personal information after your death, please let us know and we will oblige.

If you wish to make a complaint about an alleged breach of the law, we ask that you send us your complaint in writing to CBD Corporate Services Limited, Office 504 Building 1, Bay Square Business Bay, Dubai, United Arab Emirates.  We will respond to complaints and implement any remedies subject to the terms provided for by the law.

Security


CBD is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures where relevant to safeguard and secure the information we collect. 

If at any point you suspect or become aware of a security incident (e.g. you receive suspicious communication from someone holding themselves out to be a CBD employee or from a dupe website claiming to be affiliated with CBD), please forward the communication to us or report the incident by email to enquiries@cbddubai.com or in writing to CBD Corporate Services Limited, Office 504 Building 1, Bay Square Business Bay, Dubai, United Arab Emirates  as soon as possible. 

Consent

By using, or continuing to use, this website and / or providing your personal Information after having reviewed this website, you will have consented to the terms and conditions presented to you in this privacy notice, so that the data controller may continue to process said information unless and until you oppose to one or more of the purposes indicated above or revoke your consent therefor or altogether according to the terms and conditions herein.